Notice to Consumers – Access to Health Records & Complaints
Effective September 1, 2025, this facility is required by Texas Health & Safety Code § 181.105 (House Bill 4224) to provide you with the following information:
- Requesting Your Health Care Records
Clients of Premier Injury Clinics of DFW may request copies of their health care records by submitting a written request in person at the location treatment was received or by email at:
If requesting records in person, a form will be provided to you. If requesting records by email, please include your full name, date of birth, preferred contact information, dates of service requested, and how you’d like your records delivered. Additional authorization or identity verification may be required before records are released. Please allow 15 business days from receipt of request to process.
2. Licensing & Disciplinary Authority – Texas Board of Chiropractic Examiners
(512) 305-6700 / tbce@tbce.texas.gov
1801 Congress Avenue, Ste 10.500
Austin, TX 78701
3. Filing a Consumer Complaint
Consumers may file a complaint regarding access to health care records or privacy matters with the Texas Office of the Attorney General – Consumer Protection Division:
(800) 621-0508
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint